Common questions
Questions people often ask
Do I need to know anything about technology to start?
Not at all. We start with what you already know and go from there. No question is too basic.
Is the first consultation really free?
Yes. Every service starts with a free consultation, so you can tell us what you need and decide if it's a good fit.
Can you help in person, or only online?
Both. We can meet online, or in person at your home or a community center. In-home visits cover Broward County and nearby areas, up to about an hour from Margate.
What languages do you speak?
Daniza speaks English and Portuguese. For Spanish speakers, we use a translation service so we can understand each other.
Can I book help for my mother, father, or someone I care for?
Yes. Many families reach out for a loved one. We can work with them directly, or with both of you together.
Should I bring my own phone or computer?
If you can, yes. Practicing on your own device helps new skills stick. If not, we'll still help.
How much does help cost?
The first consultation is free. After that, one-on-one sessions are $55 online or $75 in your home, each up to an hour. A travel fee may apply outside the Margate area. See all prices.